I had been sick with the flu and was in desperate need of cash for meds. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. The app is high-rated on the App Store and Google Play store. See this Kraken review to learn the pros and cons of Kraken. Albert Wick amazing, skilled, and delightful human being thank you again. LoanPro is a core lending software which specializes in the servicing of loans. Articulate , very informative , and patient. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. This could put you at risk of getting caught in a cycle of debt. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Like other cash advance apps, Payactiv also offers financial wellness services. Hi Geraldine,We sincerely apologize for the inconvenience. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Agent after agent kept telling me to wait an additional 24 hours. Replies to negative reviews in < 24 hours. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. We'd like to turn this around and resolve your issue ASAP. These offers do not represent all deposit accounts available. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Read Customer Service Reviews of www.payactiv.com - Trustpilot When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. We'd like to turn this around and resolve your issue ASAP. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. He fixed the issue, even when my phone died and I called back. Otherwise, read on! You can also easily lock lost or stolen cards. We'd like to turn this around and resolve your issue ASAP. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Customer service rep Zachery Marshall was very polite and patient. :), I cannot say enough about Devon and Grace. Payactiv can be used by businesses of all sizes. 2023 GOBankingRates. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Davis M has saved the day once again! Most people could download and use the app without technical issues. :). Our team will be in touch ASAP. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. One of our representatives will be reaching out to you shortly to assist you. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. It has been a week. Have a blessed day. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Have a blessed day. 2023 Payactiv, Inc. All Rights Reserved. Hi Bella,Thank you for taking the time to write a review about your experience. :). Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. We use dedicated people and clever technology to safeguard our platform. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Comes with the option to change your due date so you wont fall behind on repayments. App Store is a service mark of Apple Inc. Easy, free, instant mobile payments. One of our representatives will be reaching out to you shortly to assist you. Hi there,Thank you for taking the time to write a review about your experience. Very knowledgeable and patient. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. I called three to four times the last two days and Im so glad I got Natalie this time. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. In 2020, Payactiv released a short film titled, "We Heard You." If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. I should have listened! If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. As such, it permits employees to access up to 50% of their paycheck prior to payday. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Learn how its rewards program works and see if the card is right for you. We may receive payment from our affiliates for featured placement of their products or services. This person deserves a raise! Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Payactiv Reviews - 2023 - Slashdot For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. But options are limited if your employer isnt enrolled with Payactiv. They provide their employees lunch and a nice work atmosphere. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by thank you! Their customer support team is available via live chat and call 24/7.. EWA has not worked for a while. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. We may also receive compensation if you click on certain links posted on our site. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Find out how we combat fake reviews. Hi Bill, sincerest apologies for the inconvenience. One of our representatives will be reaching out to you shortly to assist you. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Finder.com LLC. Hi Angelica,We sincerely apologize for your negative experience. Ned is amazing. Hi Contrast,Thank you for taking the time to write a review about your experience. 1 Standard rates for data and messaging may apply from your wireless provider. Alan Davis was very awesome. Money accessed through PayActiv will show as a deduction on your next paycheck. If there's anything you need in the future, we're here 24/7. Applying for PayActiv is easy. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Hi Courtney,Thank you for taking the time to write a review about your experience. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! They cant help you resolve any issues. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Immediate access to wages earned today3. Have a blessed day. Have a blessed day. PayActiv, Inc. To resolve your issue, we need your account details. Learn how we maintain accuracy on our site. We always try our best to do our job well, and your kind words make it all worthwhile. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. I will never forget this. How many times can you use PayActiv in a pay period? Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. There are no fees or interest charges associated with your payday cash advance. In terms of security, no app is 100% secure. Stay away from this bank. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Their customer representative dont know anything. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Ned is the highlight of this company compared to the 25+ agents I've spoken too. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. LoanPro. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. :). Faster access to your money. Have a blessed day. He deserves recognition. There was an unknown error. We update our data regularly, but information can change between updates. This may result in yourhaving access to the funds sooner. Select your state to see the options available to you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We'd like to turn this around and resolve your issue ASAP. Head to our FAQ page for answers to common questions regarding Payactiv services. PayActiv, Inc. | Complaints | Better Business Bureau Profile Was never asked what the issue was. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! . information service that aims to provide you with information to help you make better decisions. Traditional real estate investments are limited to people with significant financial resources. Is Payactiv safe? I was extremely frustrated before calling and speaking with Ava. Hi Victor,We sincerely apologize for your negative experience. About Us - Payactiv Editorial Note: This content is not provided by PayActive, Empower or Dave. We always try our best to do our job well, and your kind words make it all worthwhile. We always try our best to do our job well and your kind words make it all worthwhile. I hate my job use this company. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Join today. Here are 8 tips for writing great reviews. To many glitches, and its a nightmare having to deal with customer service! Thanks for signing up, we send our newsletter every Tuesday and Thursday! Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Information technology & services. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Over 3 million HR leaders trust our advice. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Have a blessed day. Learned alot about financial stress and that I was not alone. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Hi Connor,Thank you for taking the time to write a review about your experience. Payactiv uses time and attendance data to provide earned wage access to employees. Alan Davis is one of the best Representatives this company has. Yes. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Horrible business and customer service. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. Thats the fee a merchant pays us with every card transaction. Companies can ask for reviews via automatic invitations. 24 Reviews Visit Website. Hi Annie,Our sincerest apologies for the inconvenience. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Payactiv works by partnering with employers to offer advances on their earned wages. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. We believe that building a financial technology business requires more than great technology and amazing design. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Hi Erica,Thank you for taking the time to write a review about your experience. Learn more at www.payactiv.com. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Thank Yall So Much Kudos to the whole entire Payactv team! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Borrow up to $500 with just a few swipes but only for residents of 21 states. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. CONS. Image: Woman on the street looking at her mobile phone. Have a blessed day. Here are 8 tips for writing great reviews. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. You can receive a cash advance of up to 50% of a day's pay. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. I'm so grateful to have had the wonderful customer service he was able to provide for me. All Rights Reserved. Talk with a financial professional if you're not sure. Live support is available 24/7/365 online or by phone, according to the PayActiv website. :). It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Read 4 more reviews about Payactiv Inc. LM. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Thank you!! How long does it take to get money from PayActiv? However, there are very few additional fees. If you have questions about Payactivs security policies, contact the company on its website. Hey! We always try our best to do our job well, and your kind words make it all worthwhile. We always try our best to do our job well, and your kind words make it all worthwhile. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center.