Do you have any suggestions what I should do now? Based on the logs, it looks like it is failing to download the Visual C++ Runtimes from Microsoft's site. Recap: "Autodesk Deskop Connector is not fully set up". Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. See, The default workspace location has been changed to, The BIM 360 Team Connector is no longer included. If you are having trouble uploading the files, what does the screenshot of the error display? As a project admin, navigate to the Members page. Root of Hub/Projects), Lock/Unlock of file that doesn't exist in cloud shows error such as "Drawing file is invalid", Updated Desktop Connector brand images to be consistent with new Autodesk branding, Reduce upload/download failures associated with slower internet connections, Files getting unlocked when put into Failed Pending Action "Scheduled" State, Drawing opened in AutoCAD becomes read-only after save, User is unintentionally logged out of Desktop Connector randomly, Single clicking on Microsoft Office file causes "Checking for latest version", Cannot drag/drop Microsoft Outlook message attachments into Desktop Connector, "Open in Desktop" from Fusion web client is failing, Improved performance of navigating the cloud workspace in File Explorer, Failure to open a file when the file path is pasted into the file Open dialog of an authoring application, File Explorer launches and then immediately closes after installing Desktop Connector. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. During the Uninstall attempt, are you able to grab the log file that it provides? Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Reboot the computer, make sure apps are not auto running in the background Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN & proxy settings etc. This will add Autodesk Drive to your windows explorer. I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. Select the location where Desktop Connector's program files will go and click Install. Changes mentioned below only apply to the new Autodesk Docs Connector. I have stopped the service and restarted it, restarted the laptop etc etc. This is not an official translation and may contain errors and inaccurate translations. Edit and delete files. Launch the .exe and it runs until halfway completed, then a pop up: Autodesk Desktop Connector Setup Could not access network location *:. Press enter to go to the selected search result. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Make sure you also have the latest Desktop Connector version installed. I then logged in as myself and the Connector would not start. Drag and drop a design file and automatically upload gathered references is not available. This page has been translated for your convenience with an automatic translation service. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Autodesk Desktop Connectoris not fully set up. This is not an official translation and may contain errors and inaccurate translations. Using version 5.0.0.593, I have tried uninstaling it but I am unable to do this as I get an error 0x80070643 - Fatal error during installation. Click Sign oOut. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. I get a log file and 0x80070643 - Fatal error during installation. Once done, you may notice a new drive on the computer called "Autodesk Drive.". This was a lot of work for what I would classify as a little tool/program. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Welcome to Autodesks Installation and Licensing Forums. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Can't find what you're looking for? In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. Unnecessary "Checking Latest Version" dialog showing up during AutoCAD dwg compare workflow. I have run this file from your link and on laptop came up with a repair or uninstall option, so ran the repair option. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). Autodesk license patcher installer 2023 non sk cc checker montana wrestling tournaments 2022. once fired brass. Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. If the icon is not there at all, we will have to get the logs from your machine to determine what is happening. I installed the newest version. Upload and download documents. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. Desktop Connector v16.x does not support files or folders with leading or trailing spaces. Were you able to resolve it from@pendeansolution provided? Can I access files when Desktop Connector 16.x is not running? Go to Solution. I'm checking with our IT department. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. Please right-click the Desktop Connector system tray icon to select Refresh Drivesthereafter. November 30, 2022 (v. 16.0.0.1902) You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Log in using the corresponding Autodesk username and password. Ask the community or share your knowledge. Autodesk Desktop Connector Desktop Connector is running elevated which is unsupported. Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This workflow has been upgraded with a designated. If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. I tried to Uninstall ADC and same result. 01-16-2022 09:36 AM Autodesk Desktop Connector is not fully set up The good old days are gone. Change the permissions in the folder for the user in question. To translate this article, select a language. Refresh drives and see if it returns. Note: If the notification is still displayed, uninstall ReCap Pro and Photo and reinstall it again. This location can be changed during the Desktop Connector installation. Do you want to manually start the service? Can you successfully login to the BIM 360 Team web application from the laptop? I am having problems installing Desktop Connector. Go to Solution. The Fusion and Autodesk Drive connectors will not be accessible when Desktop Connector is not running. Read and agree to terms of use. One follow up I do have is that this should have raised a Customer Error Report (CER). Parameter name: fileIds.". Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. Causes: Desktop Connector is not supported when run as "elevated". Notification was not available via the Desktop Connector interface until a few days after the official release date. Confirm you have Desktop Connector installed. to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Resend the invitations to the project members that were removed. This location can be changed during the Desktop Connector installation. . This page has been translated for your convenience with an automatic translation service. 1. To translate this article, select a language. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. I logged in and it appears to be working fine now. Find the project members that have the reported issue and remove them from the project. Specificallyv. 14.10.0.1456 from June 1, 2021. The BIM 360 drive in Desktop Connector was rebranded to "Autodesk Docs". Right click the Desktop Connector icon in the system-tray. It will start downloading the installation file once you click on . Why should I consider moving to Desktop Connector 16.x? Our final recourse was to use an uninstall utility (. ) This is unsupported." Autodesk Desktop Connector is not fully set up. Users will be able to make changes to the local files. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Ensure that you are using the latest release before contacting Autodesk support. Previous releases of Autodesk Desktop Connector are available for download. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. I tried all the possible fixes on the help page you linked, but unfortunately, it did not help, and the problem persists. For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded. Solved by natasha.l. Looking up the issue did not help much as there is little to no information regarding this problem. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). The user should at least have Edit permission. This will let the 14.9.0 installer "run over" the old one, and install the new one. 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. When logging into your Autodesk account you will be notified that the other users local workspace files will be removed since the two users will share the same workspace location. I have spent many hours trying to sort this today but would really appreciate some help. Share your knowledge, ask questions, and explore popular BIM 360 Team topics. Share your knowledge, ask questions, and explore popular ReCap topics. Run that, it should generate a zip file that you can send to us. Fast navigation in Windows File Explorer. See the, Opening a file in multiple locations at the same time will no longer caused a crash in Reference Explorer, Reference Explorer will no longer crash if opened immediately after starting Desktop Connector, Files in the Pending Actions list will no longer report a conflict state with an error: "Value is not true. The official listed release date is Aug 25, 2022. Are there changes to Autodesk Docs connector permissions? 2. It has all been set up on my PC which works really well with Desktop Connector. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Method 2: Adjust Permissions Settings. Follow on . However, it works for them. Can't find what you're looking for? Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Sign in here with your Autodesk account to have your set up automatically. Let us know if you have any questions or comments. Desktop Connector failing to install error. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Autodesk Platinum Partner. If there are any error messages during the installation, please make note and provide any screenshots that you capture. Now i have to install 3 program to use one. BeforeDesktop Connector version 14.8.0.1381: If BIM Collaborate or BIM Collaborate Pro was recently purchased, check to see if the BIM 360/ACC project has been set up entirely. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". This is not an official translation and may contain errors and inaccurate translations. That should recreate the user.config. Open the downloaded .exe file and allow it to extract. Should I see Desktop Connector when using the Autotdesk Desktop Application? I have then stopped and restarted the service, but to Icon is still not showing in the taskbar, nor is the BIM360Team icon in Windows explorer. Sign back in from the same place. This is not an official translation and may contain errors and inaccurate translations. Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. Are you invited on the platform as a role or a username? Desktop Connector has a Pending Actions window that you can review. Ask the community or share your knowledge. Option to add and sync 40 projects locally in Autodesk Docs connector. I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). There are known basic Inventor workflows which are broken in the November release. Ask the community or share your knowledge. To match that behavior, Desktop Connector has removed those commands when right clicking on 'My Data'. For example, you might not have access to a file, folder, or project. Check for Autodesk Docs Drive in the File Explorer. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. Click on Permissions settings. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". In ReCap Photo, test creating a new project again. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Note: Desktop Connector support is limited to the current release. In Control Panel, I tried to Repair ADC and same result as above. Install Desktop Connector Sign In and Out Administrator Guide Home Screen and Menu Options Supported Files and References Syncing, Paused and Disrupted States Docs Connector About Autodesk Docs Connector Manage Projects Docs - Home Screen and Activities Docs - Manage Files and Folders Docs - Upload Files and References Tool Docs - Permissions Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. I have then run the Desktop Connector install again and it says installation completed successfully. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Search Use the up and down arrows to select a result. The Autodesk Docs connector will be accessible even when Desktop Connector is not running. Get started with your free trial. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. Solved by ian.yeagerJV5GB. I then logged in as myself and the Connector would not start. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. No, the November release of Desktop Connector will not support Navisworks. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. I just wanted to follow up with you on this post. View and open files. If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation.